πŸ”’Privacy Policy

Last Updated: October 1, 2024

Contact Email: [email protected]


Definest.ai ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website https://definest.ai ("Website") and any related services ("Services"). By accessing or using our Services, you agree to this Privacy Policy and the accompanying Terms of Service. If you do not agree with the terms, please do not access or use the Services.


1. Introduction

We value your privacy and strive to protect your personal information. This Privacy Policy outlines:

  • What personal data we collect about you.

  • How we collect your personal data.

  • How we use your personal data.

  • How we share your personal data.

  • Your rights regarding your personal data.

  • How we protect your personal data.

  • Children's privacy.

  • Changes to this Privacy Policy.

  • Contact information.

In accordance with applicable data protection laws, Definest.ai is the data controller responsible for your personal data.

2. Information We Collect

2.1 Personal Data We Collect

We may collect the following types of personal data ("Personal Data"):

  • Contact Information: Email address and any other contact details you provide.

  • Usage Data: Information about how you use our Services, including interactions, preferences, and settings.

  • Technical Data: IP address, browser type, operating system, device information, and referral URLs.

  • Transaction Data: Details about transactions you perform through our Services, including blockchain transactions involving virtual assets.

  • Communication Data: Correspondence between you and us, including emails, customer support inquiries, and social media interactions.

  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies (see Section 9 for more details).

2.2 Non-Personal Data

We may collect non-personal data that does not directly identify you, such as aggregated statistical information.

2.3 Sensitive Personal Data

We do not intentionally collect sensitive personal data, such as health information, political opinions, or religious beliefs. We do not collect personal identity information such as full name, date of birth, gender, nationality, or government-issued identification documents. Please refrain from providing such information through our Services.

3. How We Collect Personal Data

We collect Personal Data about you in the following ways:

3.1 Information You Provide Voluntarily

  • Service Interaction: Information you provide when interacting with our Services, such as subscribing to updates or filling out forms.

  • Customer Support: Information you provide when contacting us for support or inquiries.

3.2 Information Collected Automatically

  • Usage Data: Information about your interactions with our Services.

  • Device Data: Technical information about the devices you use to access our Services.

  • Location Data: Information about your location based on your IP address or device settings.

3.3 Information from Third Parties

We may receive information about you from third parties, such as analytics providers or advertising networks.

4. How We Use Your Personal Data

We use your Personal Data for the following purposes:

4.1 Providing and Improving Our Services

  • Operational Purposes: To operate and maintain our Services.

  • Customer Support: To respond to your inquiries and provide assistance.

  • Service Enhancement: To analyze and improve our Services and user experience.

  • Regulatory Compliance: To comply with applicable laws, regulations, and legal processes.

  • Fraud Prevention: To detect and prevent fraud, security breaches, or other potentially prohibited or illegal activities.

4.3 Communication with You

  • Transactional Communications: To send you notifications, updates, and security alerts.

  • Marketing Communications: To provide you with information about our Services, promotions, and news (you may opt out at any time).

4.4 Security and Fraud Prevention

  • Monitoring: To monitor activities for security and fraud prevention purposes.

  • Risk Management: To assess and mitigate risks related to your use of our Services.

  • Personalization: To personalize your experience and provide content tailored to your interests.

  • Additional Purposes: Any other purposes disclosed to you at the time we collect your information.

We process your Personal Data based on the following legal grounds:

  • Consent: Where you have given us explicit consent for specific purposes.

  • Contractual Necessity: To provide you with our Services in accordance with our Terms of Service.

  • Legal Obligations: To comply with our legal and regulatory obligations.

  • Legitimate Interests: To protect our legitimate interests, provided that this does not override your rights and freedoms.

6. How We Share Your Personal Data

We do not sell or rent your Personal Data to third parties, except in the following circumstances:

6.1 Service Providers

We may share your Personal Data with trusted third-party service providers who perform services on our behalf, such as:

  • Cloud Service Providers

  • Analytics Services

  • Customer Support Platforms

These providers are obligated to maintain the confidentiality of your data and are restricted from using your data for any other purposes.

We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

6.3 Business Transactions

In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Data may be transferred to the acquiring entity.

We may disclose your Personal Data with your prior consent.

7. International Data Transfers

We do not provide Services to users located in the following jurisdictions:

  • United States of America

  • European Union

  • Other jurisdictions listed as prohibited in our Terms of Service

If you are located in any of these jurisdictions, please do not use our Services or provide us with any Personal Data.

8. Your Rights

Please note that, as per our Terms of Service, we do not provide the following rights:

  • Right to Access and Correction: We do not offer the ability to request access to or correction of your Personal Data.

  • Right to Data Portability: We do not offer the ability to request the transfer of your Personal Data.

9. Cookies and Similar Technologies

9.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize you and store your preferences.

9.2 How We Use Cookies

We use cookies to:

  • Functionality: Ensure our Services operate correctly.

  • Analytics: Collect statistical information about the use of our Services.

  • Personalization: Remember your preferences and settings.

9.3 Managing Cookies

You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Services.

10. Data Security

We take reasonable measures to protect your Personal Data from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

11. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Data from such individuals. If you believe that a child has provided us with Personal Data, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with an updated "Last Updated" date. Your continued use of the Services after any changes constitutes acceptance of the new Privacy Policy.

13. Contact Information

If you have any questions or comments about this Privacy Policy, please contact us:


Note: This Privacy Policy reflects Definest.ai's data collection and usage practices, acknowledging that we do not work with users from the USA, European Union, and other prohibited jurisdictions, and that we do not provide rights to access and correction or data portability. This Policy is provided for informational purposes and does not constitute legal advice. We recommend consulting legal counsel to ensure full compliance with all applicable laws and regulations.

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